Privacy Policy
Welcome to Koscom Cable (hereinafter referred to as “we,” “us,” or “our”). We are committed to safeguarding the privacy of our website visitors, clients, and partners (“you,” “your,” or “user”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use https://koscomcable.com/ (the “Site”).
1. Information We Collect
Personal Information You Provide
Contact Details: Name, email address, phone number, and any other personal data you provide through forms or direct communication.
Order and Payment Details: For purchase transactions, we may collect billing address and payment information (e.g., credit card details).
Support Inquiries: If you contact us for customer support or other inquiries, we may collect additional information relevant to your request.
Information Collected Automatically
Usage Data: We collect information about how you use our Site, such as the pages you visit, the time and date of your visit, the links you click, and other actions.
Device and Browser Data: We may collect your IP address, browser type, device type, operating system, referral URLs, and other technical information to help us troubleshoot, improve performance, and enhance security.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to better understand user behavior, personalize your experience, and improve our services. You can manage or disable cookies in your browser settings; however, if you choose to disable cookies, some features of our Site may not function properly.
2. How We Use Your Information
We use personal information for the following purposes:
Provision of Services: To provide and maintain our Site, process transactions, fulfill orders, and deliver products or services you request.
Communication: To respond to your inquiries, send service-related notifications, and provide support.
Marketing and Promotions: To inform you about our products, offers, and events that may be of interest to you, subject to your preferences and applicable law.
Analytics and Improvement: To analyze trends, administer our Site, monitor usage, and improve our products, services, and user experience.
Legal Compliance and Security: To detect, prevent, or investigate unlawful activity or misconduct, protect the rights and safety of our users or third parties, and comply with legal obligations.
3. Legal Basis for Processing (if applicable)
We process your personal information under one or more of the following legal bases:
Your consent.
To perform a contract with you or to take steps at your request prior to entering a contract.
Compliance with a legal obligation.
Our legitimate interests, provided those interests are not overridden by your rights and interests.
4. How We Share Your Information
Service Providers: We may share personal information with trusted third parties who assist us in operating our Site or conducting our business (e.g., payment processors, hosting services, marketing partners), so long as they agree to keep this information confidential and use it only for the intended purpose.
Business Transactions: In the event of a merger, acquisition, bankruptcy, or other sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose personal information when necessary to protect our rights, the safety of our users, or to enforce our Terms of Service.
5. International Data Transfers
Your personal information may be transferred to—and maintained on—servers or databases located outside of your state, province, or country, where data protection laws may differ. In such cases, we take reasonable measures to ensure that recipients of your personal information maintain adequate safeguards.
6. Data Retention
We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer required, we take steps to delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have some or all of the following rights with respect to your personal information:
Access: You may request a copy of the personal information we hold about you.
Rectification: You may request that any inaccurate or incomplete personal information be corrected.
Erasure (Right to Be Forgotten): You may request that your personal information be deleted under certain circumstances.
Restriction of Processing: You may request that we restrict processing of your personal information under certain conditions.
Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
Objection: You may object to the processing of your personal information under certain conditions, including for direct marketing purposes.
Withdraw Consent: If processing is based on your consent, you may withdraw that consent at any time; however, doing so will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
8. Security Measures
We use administrative, technical, and physical safeguards to protect the personal information we collect. Despite these measures, no online platform can guarantee 100% security. You share information at your own risk and are responsible for keeping your account credentials confidential.
9. Children’s Privacy
Our Site is not intended for individuals under the age of [13/16 – choose relevant age depending on your local regulations], and we do not knowingly collect personal information from children without parental consent. If you believe that a minor has provided us with personal information without parental consent, please contact us, and we will take steps to delete such information.
10. Links to Third-Party Websites
Our Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of these external sites. We recommend reviewing the privacy policies of any external sites you visit.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when we post the revised policy on our Site. Your continued use of our Site following the posting of changes indicates your acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy, your personal information, or our data protection practices, please contact us at:
222 S Prospect Ave, 3rd Floor
Park Ridge, IL 60068
+1 (872) 266-25-65
info@koscomcable.com